Payments
How do I withdraw my winnings?
Provided that your player account is validated and that you have a bank account with a bank based in Luxembourg, you can make a real money withdrawal at any time and in the following ways:
1. Log in and click on the icon for your account in the top right-hand corner.
2. On the left-hand side of the page, the menu appears with a section entitled Payout | Loterie Sport
3. Click on it and choose the amount you wish to withdraw. This amount must be at least EUR 10.
4. Click on "Next" and confirm your choice of bank account. If you change your bank account, please contact our support team at the following address support@loterie.lu or on +352 22 57 58 551.
5. Enter your password.
6. Confirm the withdrawal by clicking on the "Withdraw" button. You will then be informed by email of the status of your payment.
Your payment will be processed immediately or upon receipt of your valid proof of bank account.
Good to know:
· Withdrawals of winnings are only possible after your player account has been validated. To find out more about how to validate your account, go to the section Account Verification | Loterie Sport.
· You can only withdraw a bonus once it has been converted into real money. To find out more, please consult the Bonus section of this FAQ.
· Withdrawals can only be made from a bank account in your name. Your bank account must be validated once. To do this, we need a bank statement. To find out more, see " Which account should the withdrawal be made to? "
1. Log in and click on the icon for your account in the top right-hand corner.
2. On the left-hand side of the page, the menu appears with a section entitled Payout | Loterie Sport
3. Click on it and choose the amount you wish to withdraw. This amount must be at least EUR 10.
4. Click on "Next" and confirm your choice of bank account. If you change your bank account, please contact our support team at the following address support@loterie.lu or on +352 22 57 58 551.
5. Enter your password.
6. Confirm the withdrawal by clicking on the "Withdraw" button. You will then be informed by email of the status of your payment.
Your payment will be processed immediately or upon receipt of your valid proof of bank account.
Good to know:
· Withdrawals of winnings are only possible after your player account has been validated. To find out more about how to validate your account, go to the section Account Verification | Loterie Sport.
· You can only withdraw a bonus once it has been converted into real money. To find out more, please consult the Bonus section of this FAQ.
· Withdrawals can only be made from a bank account in your name. Your bank account must be validated once. To do this, we need a bank statement. To find out more, see " Which account should the withdrawal be made to? "
How do I credit my wallet with money?
1. Log in and click on the "Payment" button in the top right-hand corner.
2. In the "Amount" field, indicate how much you wish to deposit. The maximum amount is EUR 250 per transaction, subject to your monthly deposit limit as defined when you registered or as you can change at any time in your online player profile.
3. Then choose your payment method. The following methods are available:
a. MasterCard/Visa.
4. Then click on "Next".
5. You will be automatically redirected to your payment provider.
6. Follow the instructions.
If your payment does not appear in your profile, please contact our support team at support@loterie.lu or +352 22 57 58 551. We will check your payment with you.
2. In the "Amount" field, indicate how much you wish to deposit. The maximum amount is EUR 250 per transaction, subject to your monthly deposit limit as defined when you registered or as you can change at any time in your online player profile.
3. Then choose your payment method. The following methods are available:
a. MasterCard/Visa.
4. Then click on "Next".
5. You will be automatically redirected to your payment provider.
6. Follow the instructions.
If your payment does not appear in your profile, please contact our support team at support@loterie.lu or +352 22 57 58 551. We will check your payment with you.
Which account is the withdrawal made to?
Winnings are always paid into your bank account. If you wish to make your first withdrawal, our payment team must first validate your bank account. We can only transfer money to a Luxembourg-based bank account opened in your name. To do this, you can upload the necessary documents (RIB) to your player account using the upload function located under Account Verification | Loterie Sport.
What is an IBAN code?
Your IBAN number is required to receive your winnings in your bank account (How do I withdraw winnings?). This number is used to identify your bank account and carry out your transactions free of charge within Luxembourg. The IBAN contains a code corresponding to your country, followed by a series of numbers or letters formed from your account number.
You can obtain your IBAN code directly from your bank or you can find it on your bank statement.
You can obtain your IBAN code directly from your bank or you can find it on your bank statement.
How long does it take for the withdrawal amount to reach my bank account?
We first check your withdrawal and then forward it to your bank. In general, the amount will be credited to the account you have registered on our site within five working days at the latest.
Are fees deducted when I make withdrawals from loteriesport.lu?
Are fees deducted when I pay into loteriesport.lu?
Is there a minimum withdrawal amount?
Yes, the amount is EUR 10.