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Customer Support can be contacted by e-mail at support@loterie.lu or by telephone from Monday to Friday, from 7.30 am to 6.30 pm and on Saturdays from 8.30 am to 5 pm on +352 22 57 58 551.

For data protection and security reasons, we can only respond to your requests concerning your player account if these requests are sent to us from the email address registered in your player account. We therefore ask you to always contact us using the email address you provided when you registered.